10% Off Your First Order When You Join Our Mailing List

Sign Up

Search

Privacy Policy

This website (the “Service”) is operated by Easytek Ltd (“us, “we” or “our”), and this page is here to explain our privacy policy in regard to the collection, use, and disclosure of your personal data. When you use our website, you have choices when it comes to how we use your data and the data you supply to us.

Our intention with the data you provide is to improve the Service. By using our website, you agree to the collection and use of data outlined in this privacy policy.

The terms used in this privacy policy (unless otherwise defined) have the same definitions as in our terms and conditions, which can also be viewed on our website.

Definitions

Personal Data

When we talk about personal data, this is information regarding a living person whose identity can be confirmed through the use of this data or confirmed from both this data and other information we might have or are able to acquire regarding an individual.

Usage Data

This is collected automatically through using the Service. Usage data is generated as you use our website and browse our pages or place an order. Or, it can be gained from the Service infrastructure, such as insight into how long a website visitor has spent on a page.

Cookies

This refers to pieces of data that are collected and stored on a user’s computer or device. These will usually be small files of information.

Data Controller

This refers to a person (or persons) who have control over how data is to be processed and the purpose of processing particular data.

For example, we act as Data Controller for your data with this Privacy Policy.

Data Processor/Service Provider

This refers to any person who is not the Data Controller who processes data on behalf of the Data Controller. This is any person who is not an employee of the Data Controller either. It’s possible to use the services of external Service Providers to process user data in a better way.

Data Subject

This refers to any living person who can be subjected to Personal Data.

User

This refers to you, or any other person, using the Service. As a user, you are a data subject who holds personal data for our use.

Information Collection and Use

There are many different varieties of data that we collect for many different purposes. The data you provide is to help us improve the Service we provide to you. The following section explains how we collect certain types of data and what we do with it.

Personal Data

You may be prompted to provide us with certain personal information. This is usually data that can be used to personally identify you as an individual or be used to contact you. This is what is meant by Personal Data.

Examples of this identifiable information include (but are not limited to):

  • Your full name
  • Your telephone number
  • A contact email address
  • Full address
  • Cookies and usage data

Your Personal Data may then be used for correspondence relating to the Service, such as marketing information or newsletters, as well as information that will be of use to you based on your preferences and behaviour.

You always have the choice to opt-out of any correspondence by selecting the unsubscribe instructions included with all marketing material.

Usage Data

It’s also possible for us to collect information on how you are using our Service, including how you have accessed the website and your behaviour whilst on it. This data — or Usage Data — might include your IP address, the version of the internet browser you are using, the specific pages on our website that you are choosing to view, and which day you have viewed our website. We may also collect any other diagnostic data.

Location Data

We always need permission to view or store location data. If you give permission for our Service to use your location, we may use and store information about your location. This data can then be used to help us improve the Service or customise our Service to tailor more for your specific location.

Even after you have given permission for location data to be used, you can still disable the location setting anytime through your own device.

Tracking Cookies Data

We will use tracking technologies like cookies to monitor the activity on our Service and also to keep certain information on file.

Cookies are sent to your browser from a website you visit and stored on your device. These are small files that contain data. That data might include a unique anonymous identifier.

This cookie technology might also include tags, scripts, and beacons, all with the purpose of collecting and tracking information. This information can then be used to improve or better understand our Service.

You do have the option to reject some or all cookies when using our Service. However, the use of our website may be disrupted if you don’t accept all cookies.

Cookies can include:

  • Session cookies(to operate our service)
  • Preference cookies(to remember your preferences and settings)
  • Security cookies(to keep our website and your visit secure)

Use of Data

There are various reasons why data is collected. The ways in which data is used include:

  • To provide better customer support
  • To continue providing our Service and maintain it
  • To let you know about any changes to our Service
  • To allow for a more interactive experience of our Service when you choose
  • To monitor and fix any technical issues
  • To gather important information which will help us improve our Service
  • To have the capacity to provide you with news and other relevant marketing information relating to our goods and services. Using data, these will be applicable to your purchase or browsing habits (unless you have opted out)

Retention of Data

Your personal data will be held only for as long as needed and in line with the purposes of this privacy policy. We will only use your data in a way that complies with legal obligations (such as needing to keep your data in order to comply with the law) to resolve disputes or enforce our legal policies.

Your Usage Data will be held only for the purpose of internal analysis. This type of data is usually kept for a shorter period of time. The exception to this can be when the data is needed to improve the security or functionality of our Service or if we are legally obligated to store data for a longer duration of time.

Transfer of Data

Your personal data may be transferred to other devices outside of your location, which includes outside of your country or governmental jurisdiction. This could be a place where data protection laws are different to those within your location.

For those located outside of the UK, if you choose to give personal information to us, then please note that this data will be transferred to us here in the UK and processed in this location.

By consenting to this privacy policy and choosing to submit such information through our Service, you agree to this transfer.

The relevant steps will always be taken to protect your data in accordance with this policy. There will be no transfer of personal data within an organisation or country if there is not the appropriate security measure in place to secure your data and personal information.

Disclosure of Data

Disclosure for Law Enforcement

We may be required to disclose your personal data if this is required by law or if needed in response to questions by public authorities like a government agency.

Legal Requirements

Your data may be disclosed in good faith if needed to:

  • Comply with a legal requirement
  • Protect and defend our own rights or property
  • Protect the personal safety of other users/the public
  • Prevent any offence in connection with this Service
  • Protect the Service against legal liabilities

Security of Data

We always take the security of your data seriously, but it’s important to note that any method of transmission or data storage that takes place online is never fully secure. We will always strive to use the best acceptable means to protect your data but cannot give a complete guarantee.

Your Rights

We take steps to give you the capability in amending, correcting, deleting, or choosing preferences for your personal data.

You can update your personal data whenever possible within your account settings. You can contact us to change personal data if you cannot do so through your account.

You can also enquire regarding the personal data we have on file for you. You can then contact us to have this removed from the system if you would prefer.

You have the right (in some circumstances) to:

  • Access and receive the personal data we have on file for you
  • Amend any personal data of yours which isn’t accurate
  • Request that your held personal data be deleted
  • Request a copy of the personal data we have for you, in electronic format, with the option to manage it or move it to a different location

These requests can be fulfilled after you have verified your identity.

Service Providers

Third-party companies/individuals may be employed to enable the smooth running of our Service, to provide the Service on our behalf, or to perform duties relating to the Service. We may also use third-party providers to help with analysing how our Service is used.

Your personal data will be accessed by these third parties in order to perform these relevant tasks, but they are required to use your data without disclosing it for any other purpose.

Analytics

Third-party services may be used to analyse how our Service is used.

Agechecked

Your age may need to be verified through the use of Agechecked. This is a service to make sure our customers are 18 or over. When your details are supplied for the first time during our checkout process, Agechecked will verify your information against the electoral roll. If your age cannot be verified, we will require a photographic ID (such as a passport) to verify.

Once this has been done, your details will not be checked again in the future. Agechecked will not hold any of this personal data on file other than your email address. All data is then made anonymous.

It is a legal obligation for us to verify your age. If you are not happy for this check to take place, then you will not be able to place an order with us.

Google Analytics

This is an analytics service that tracks website traffic and formulates reports. Google will use this data to monitor the use of our website. This data can then be shared with other Google services. The search engine may use this data to personalise your browsing experience, such as with tailored ads on its own network.

You do have the option of refusing your data being used by Google Analytics. You can do this by installing the opt-out browser add-on for Google. This prevents Google Analytics JavaScript from sharing data on website visits.

You can visit the Google Privacy Terms for more information on this.

Payments

We use third-party services for the processing of payments through our Service. We will not store your payment card details. This data is given directly to the third-party payment services, and thereby your payment data is governed under their own privacy policy.

These third-party services operate under the standards managed by the PCI Security Standards Council and set by PCI-DSS. This helps to support the secure handling of your payment details.

Below are details of the payment processors we work with:

Klarna

To enable you to use Klarna, we will need to provide personal information to them so that they can understand whether you qualify for their payment options. This could include your contact details or order details.

Your personal data will be handled under the guidelines of protection law and under Klarna’s own privacy policy.

PayPal or Braintree

You can view their own Privacy Policy on their site at https://www.paypal.com/webapps/mpp/ua/privacy-full

Sage Pay

You can view their own Privacy Policy on their site at https://www.sagepay.co.uk/policies

Links to Other Sites

Use of our website may include links to other sites which are not governed by us. If you choose to click on a third-party link, you will be taken to that website, and we recommend reviewing the individual privacy policies of the websites you choose to visit. We cannot take responsibility for the content or privacy policies on third-party websites.

Children’s Privacy

We do not provide a service for anyone under the age of 18. We will not (knowingly) collect personal information for anyone under the age of 18. For parents or guardians who understand that their child has provided us with personal data, you can contact us. We can then take steps to remove this data if it hasn’t been provided with parental consent.

Changes to this Privacy Policy

We reserve the right to amend our privacy policy occasionally. We will notify you of any changes made to the policy on this page and post the new version.

We will use an email or a notice on our website before changes come into effect, as well as providing a date of the change.

We would recommend that you regularly review this policy for any changes made. Changes officially go into effect when they are posted here.

Contact Us

For any questions relating to this privacy policy, please contact us via email.

    Search